Terms and Conditions

Select Below for Full Version of PP / TS & Returns

Shipping Info

Shipping times vary but typically take 3 to 10 working days to arrive after your order has been placed (The products provided by Ink Shutter require a 3rd party framing company, therefore we require up to 21 days in case of errors in production from their side). Addresses cannot be changed after your order has been placed as most of our process are automated. In the event your order is returned to us due to non delivery ask us to resend your shipment, you may be liable for shipment fees. Any import taxes or customs taxes incurred on international shipments are your responsibility to settle. When selecting gift we will not add any billing information with the shipment. Add a different shipping address at checkout and we will deliver the order to the desired location instead.

Product Info

Canvas Prints are (19 x 19 cm) and printed onto a 210 gram Digital Art Canvas then stretched over an 18mm Frame.

A1-A2 canvas collage measurements are (A1 59.4 x 84.1 cm) (A2 42 x 59.4 cm) and are printed on 210 gram Digital Art Canvas then stretched over a 38mm Frame.

Magnet measurements are (8 x 8 cm) and are printed onto a high quality 5 year UV resistant gloss vinyl then applied to a magnetic material.

Photo Strips and Polaroids are printed on 220 gram satin photographic paper.

A1 collage poster is printed on 220 gram satin photographic paper and professionally framed in a traditional black frame with glass.

Classic Frame is printed on 220 gram satin photographic paper and professionally framed in a traditional black frame with glass.

Instagram Frame is printed on 220 gram satin photographic paper and professionally framed in a traditional black frame with glass.

Don’t Delete

Please do not delete any of your selected images off Instagram for 72 hours after you order. This may result in us not being able to pull the images.

 No Cancellations

Once payment has been made you cannot cancel your order due to our automated printing system. Please ensure that you are 100% certain before purchasing one of our products.

 Refunds/Reprints

If you have any product issues or do not receive your order please do not start a claim with PayPal, this will result in a complex procedure that takes longer to resolve. Rather Email us directly and we will be happy to deal with the situation internally and quickly. If you have any concerns or issues regarding your order after receiving it please send us a mail explaining the issue and we will contact you directly.

 Web Browser Issues

Recommended web browsers to use are Google chrome and Firefox. Try not leave orders in the cart for extended periods of time, this may result in your order timing out. Alternatively if you experience any issues feel free to email us and we will contact you to complete the order.

 Quality

We are always striving to ensure the best quality is being delivered to our clients, every print is managed as if it was our own. However it is important to remember that any images being viewed on a screen will appear brighter than in print. Low light environments may also produce a grainy and/or blurry print.

 Privacy Policy

No information and/or Photo’s gathered or obtained through the use of this website will be shared/sold or given to any third party companies, businesses or people. We value our right to privacy as much as you and will never share any of your information and/or Photos without consent. This being said, please ask for consent before Printing off another person’s Instagram account. 

 Copyright

Ink Shutter Pty(Ltd) takes no responsibility for images selected by a user for printing that may fall under any countries copyright law. The responsibility lies with the client to ensure products purchased for print are not owned by a third party.

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